Shipping Policy

We currently ship to Australia and New Zealand.

Australia

  • Free Standard Shipping on orders over $79 AUD
  • Standard Shipping (2–8 business days): $9.95 AUD
  • Express Shipping (1–4 business days): $14.95 AUD

New Zealand

  • Standard International Shipping (6–12 business days): $20 AUD

Please note: All delivery timeframes are estimates only and may vary depending on external courier conditions.

Your order will be packed and dispatched from Sydney, Australia within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Important Delivery Notes:

  • Delivery timeframes are estimates only and not guaranteed. Delays may occur due to external courier issues, weather, or peak periods.

  • Once an item is shipped, we are not liable for any delays or loss caused by the courier.

  • If your parcel is marked as Delivered but you haven't received it, please contact the carrier directly to launch an investigation.

  • Please ensure your shipping address is correct at checkout. We are not responsible for parcels sent to incorrect or incomplete addresses.

  • If your package is returned to us due to address errors or failed delivery, you’ll be charged a re-shipping fee.

  • International orders (e.g. New Zealand): Customs processing may cause delays. Import duties and taxes (if applicable) are the responsibility of the buyer.

By placing an order, you agree to the terms outlined above.